Customer Referral Program

Share your link/code with friends and family — and get rewarded!

We all know there is nothing more potent than word of mouth and hearing from a friend about a product or brand they love. As a grassroots company, you can help us grow. Taking just 5 minutes to tell others would mean a lot.

Are you an Influencer or Healthcare Professional?

If so, take a look at our Affiliate Program here...

How it Works

High five!

JOIN US

STEP ONE
Enter your name and email below and click Create Account. Copy the link that is generated.

Love Akamai

START SHARING

STEP TWO
Send your link/code to friends and family via email and social media. Once they click the link, a $7 discount will be automatically added to their cart.

Share Store Credit

START SHARING

STEP THREE

Each time a friend makes a purchase with your referral link/code, you earn $7 store credit.

Referral FAQs

How does it work?

1. Complete the form above and receive your custom link.
2. Share your link with friends and give them $7 off their next purchase.
3. Each time someone makes their first purchase with your referral link you’ll earn $7 store credit, added to your account monthly.

Where is my link?

You have 3 options to retrieve your link:
  1. Sign in to your Social Snowball account here and view your linkon the Akamai dashboard.
  2. Search your email for our welcome email — with the subject line “Welcome to Akamai's Referral Program”.
  3. Email our customer support team.

Can I participate in both your Customer Referral Program and Influencer Program?

At this time you can only participate in one program or the other.
If you are a professional influencer you may find our Influencer Program is better suited for you. You can learn more here.

How are sales tracked?

All commissions and payouts are tracked through the Social Snowball dashboard. You can complete your registration by clicking here. You are not required to register an account to earn commissions with the Akamai Referral Program.

How much will I get paid?

All commissions are produced in store credit. You will earn a commission every time someone makes their first purchase using your unique referral link/code.

How do I get paid?

All commissions are sent directly to your account. You will have the choice to redeem your owed commissions via Store Credit. You can view your dashboard here.
 
Please note that store credits cannot be utilized for current subscription orders.
 

When do I get paid?

You will receive an email within the first 5 business days of the month for the previous month’s commissions. Please note that all payments are made after the 45-day return window has cleared.

What is the intention behind the customer referral program?

Our intention is to harness the power of word-of-mouth recommendations from our satisfied customers like you. By inviting you to share your positive experiences with Akamai, we aim to reach more individuals who are seeking high-quality personal care solutions. We believe that by rewarding both you and your referrals, we can create a mutually beneficial relationship that helps us grow as a grassroots company.

Can I refer myself to earn the rewards?

No, self-referrals are not eligible for rewards. The referral program is designed to encourage you to introduce Akamai to new customers who have not yet experienced our products. Referring yourself or creating multiple accounts to take advantage of the rewards is considered a violation of our program's terms and conditions.

Can I promote my referral link through Google Ads or paid advertising platforms?

No, using Google Ads or any other paid advertising platforms to promote your referral link is not allowed. We only accept organic, genuine referrals through personal connections, such as friends, family, and acquaintances. Paid advertisements can often lead to fraudulent or spammy referrals, which goes against the spirit of our program.

What are the best practices for sharing my referral link on social media?

When sharing your referral link on social media, we encourage responsible and respectful sharing. Here are some best practices to follow:

  • Be transparent: Clearly disclose that you may earn a reward if someone makes a purchase through your referral link.
  • Personalize your message: Share your genuine experiences with Akamai's products and explain why you love them.
  • Avoid spamming: Refrain from excessive posting or sending unsolicited messages to individuals who may not be interested in the referral program.
  • Engage with your audience: Respond to comments and questions, providing helpful information about Akamai and our products.

Can I share my referral link in online communities or forums?

Sharing your referral link in relevant online communities or forums is allowed, but please make sure to follow the community guidelines and respect their rules regarding self-promotion. Engage in meaningful conversations and provide valuable insights rather than solely focusing on promoting your referral link.

What Are the Policies and exclusions?

Referral codes are only eligible for first time orders. We cannot apply codes to past orders. Our software will not allow for self-referrals or anyone with the same IP address you use.

Affiliates who refer themselves will not be permitted and may result in removal from the program. In addition, no commission will be applied to orders that are refunded, returned, or cancelled.

Have additional questions?

Email us (support@akamaibasics.com), or use the chat icon (bottom right of our site) when available. We're here to help!