Help Center

Can I add (or delete) products?

To add a product to your subscription

  1. Log in to your account using the same email you used to create an account.
  2. Click “Manage Subscriptions”.
  3. On your subscription, click the button that says “Add a Product”.
  4. Find the product you want to add, select one-time or subscription and follow the prompts.
  5. Click “Add Product”.


To delete a product from your subscription

  1. Log in to your account using the same email you used to create an account.
  2. Click “Manage Subscriptions”.
  3. On the Manage Subscriptions page go to your current subscription product you'd like to cancel and click the button labeled "Manage Subscription"
  4. Under the “Your Subscription” options column click "Cancel”. (Left column on desktop view)

Desktop View:

 

Mobile View:

  1. Select a reason for canceling (all feedback is super helpful!) and click "Cancel Subscription".
  2.  All future orders will reflect your change.


 

We are here to help manage your subscription.

Want to adjust quantities? Add or delete an item? Change a ship date or billing information? Whatever the need, for the fastest service, email support@akamaibasics.com or initiate a chat. You can also call (303) 542-7218 9-5 Mountain Time, M-F. To self-serve click the "Manage Subscription" button in your account dashboard. You can log in here.

 



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