Floss FAQs
Q: Which floss is best for tight teeth?
A: If your teeth have very tight spacing, our Infused Silk Floss is your best option. It’s thinner and designed to glide smoothly between even the closest contacts.
Our Black Infused Floss is great for most people—it expands while flossing to grab more plaque—but if you have very tight teeth, it may feel too thick.
If you have both tight and less tight spacing you could choose to use both versions. Simply use two dispensers — use the Infused Silk Floss spool in one, and the Infused Black Floss spool in the other.
Q: Why should I floss daily?
A: According to the Academy of General Dentistry (AGD), flossing is the single most important weapon against plaque. By flossing your teeth daily, you increase the chances of keeping your teeth for a lifetime.
Q: How do you use the refill system?
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Unscrew cap
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Pull ~3” of floss from the spool
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Drop spool into container
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Feed floss through hole in the cap
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Screw the cap back on & floss
Q: What if the spool doesn't fit?
A: Our goal is to always make things “as simple as possible but no simpler”. While we initially resisted adding another kind of floss, two reasons compelled us.
Reason #1: We listened and responded — we got enough feedback from people with really tight spacing between their teeth that our Infused Black Floss was too thick for them. Akamai Infused Silk Floss is thinner while still being very strong.
Reason #2: Adding Silk Floss enables us to offer a 100% plastic-free option. Combined with our Stainless Steel Container — it is about as sustainable and environmentally friendly as you can get when it comes to floss.
Both are infused with certified organic essential oils, ethical beeswax & Fulvic Acid to support oral health.
Q: What if the small metal part (floss cutter) comes loose?
A: Stainless steel is very strong. If your container gets banged up (e.g. from getting stuffed in a travel bag) there's a possibility the top flap could get bent down (it is small after all).
If it’s no longer elevated enough for a clean cut, you can easily fix it. Either unscrew the top and gently push it back out using tweezers or a small metal tool, or carefully pry it upward from the top — just a tiny bit.
